Support Policy


At 6amTech, we are committed to providing our customers with the best possible support experience. Our support team is available to answer any questions you may have about our products and services.

Support Availability

Our support team is available Sunday through Thursday, 9am to 6pm Bangladesh Time. We strive to respond to all support requests within 24 hours. If you submit a support request outside of our regular business hours, we will respond as soon as possible on the next business day.

Support Channels

We offer support through the following channels:
- Support Ticket:

Support Scope

We provide support for the following:
- Basic usage and troubleshooting of our products
- Error messages and bugs
- Technical issues

We do not provide support for the following:
- Customization and modification of our products
- Integration with third-party products or services
- Hosting or server-related issues

We will do our best to assist you with any issues you may have, but please keep in mind that our support scope is limited as mentioned above.

Refund and Cancellation policy

Our refund and cancellation policy is mentioned in our website and also in the purchase confirmation email.

Contact Us

If you have any questions about this Support Policy, please contact us at [email protected]